iLounge PK, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing information.

• Order Details: Products purchased, payment method, and order history.

• Technical Data: IP address, browser type, device type, and pages visited on our site (via cookies and analytics tools).

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To communicate with you regarding your purchases or inquiries

• To improve our website, services, and customer support

• To send promotional emails or offers (only if you opt-in)

• To detect and prevent fraud or unauthorized access

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

• With trusted payment gateways and shipping partners for order processing

• When required by law enforcement or legal obligation

• To protect our legal rights or prevent fraud

4. Cookies and Tracking

Our website uses cookies to enhance user experience, track analytics, and store preferences. You can manage or disable cookies through your browser settings.

5. Data Protection

We implement industry-standard security measures (such as SSL encryption) to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent for marketing communications

• Request a copy of the data we store about you

To exercise these rights, contact us at privacy@iloungepk.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If we discover such data, we delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@iloungepk.com
📞 Phone: +92 332 0264884
🌐 Website: www.iloungepk.com